Terms and Conditions

Terms and Conditions

SECTION 1 - ONLINE STORE GENERAL CONDITIONS

By using this site, you agree to our Terms and Conditions and declare that you are at least 18 years old or, if a minor, that you have the consent of a parent or guardian to use the site. You may not use our products for illegal or unauthorized purposes. Violation of any term will result in immediate termination of service.

SECTION 2 - PRODUCTS AND SERVICES

The products available on our site are subject to availability and may be limited in quantity. We reserve the right to refuse an order or limit quantities per person, household, or order, if necessary.

SECTION 3 - PRICES AND PAYMENTS

Product prices are subject to change without notice. Payment is made at the time of the order, and credit card details are treated with the utmost security.

SECTION 4 - SHIPPING AND DELIVERY

Shipments are handled by external couriers. Delivery times are indicative, and we assume no responsibility for delays caused by third parties or events of force majeure.

SECTION 5 - RIGHT OF WITHDRAWAL AND RETURN POLICY

You have the right to withdraw from the purchase within 14 days of receiving the product, without providing any reason. We extend this right to 30 days for greater flexibility. The product must be returned in the same condition in which it was received, with the original packaging intact.

Note:

  • Return shipping costs are borne by the customer, except in the case of an error or defective product.
  • We do not accept returns of items that are not attributable to our original products. If discrepancies are found in the returned product, we reserve the right to withhold the refund.

SECTION 6 - WARRANTY AND LIMITATION OF LIABILITY

All our products are covered by a legal guarantee of conformity. In case of defects, contact us within 14 days. Our liability is limited to the value of the product purchased. We are not liable for indirect, incidental, or consequential damages.

SECTION 7 - PERSONAL DATA MANAGEMENT (GDPR)

We collect and process your personal data in accordance with Regulation (EU) 2016/679 (GDPR). Data processing takes place at our headquarters and is not disclosed to third parties, except for needs related to payment processing and product shipping.

SECTION 8 - TERMINATION AND WITHDRAWAL FROM THE CONTRACT

We reserve the right to terminate the contract at any time, without notice, if we believe you have violated any of the terms.

SECTION 9 - CHANGES TO THE TERMS

We reserve the right to modify these Terms at any time. We invite you to periodically check this page to stay updated on any changes.

SECTION 10 - APPLICABLE LAW

These Terms and Conditions are governed by Italian law and in accordance with European regulations.

SECTION 11 - CONTACTS

For any questions about our Terms and Conditions, you can contact us via the details provided in the "Contacts" section of our site.

SECTION 12 - PRIVACY POLICY AND PERSONAL DATA PROCESSING

  1. Collection of Personal Data:
    • During the use of our site and our services, we collect various types of personal data, such as name, email address, shipping address, telephone number, and payment information. This data is collected during registration, when purchasing a product, or when you interact with our online services.
  2. Purposes of Processing:
    • The personal data collected is used to manage and process orders, improve the user experience on the site, provide customer support, send order updates, and for marketing purposes, with the user's prior consent.
  3. Legal Basis of Processing:
    • The processing of personal data is based on the necessity to execute a contract (e.g., order processing), the fulfillment of legal obligations, and the user's consent, where applicable (e.g., for sending newsletters).
  4. Data Retention:
    • Personal data is kept for the time strictly necessary for the purposes for which it was collected and, in any case, in compliance with current regulations. Once the data is no longer necessary, it will be deleted or anonymized.
  5. Data Security:
    • We adopt adequate technical and organizational security measures to protect personal data from unauthorized access, loss, destruction, or disclosure.1 Credit card data is encrypted during transfer across networks and is never stored on our servers.
  6. Data Sharing:
    • Your personal data will not be shared with third parties, except in the following cases:
      • Service Providers: We use third-party service providers for payment processing, order shipping, and other operations necessary to provide the service. These providers have access to personal data only to perform the requested services and are bound by confidentiality obligations.
      • Legal Obligations: We may disclose your personal data if required by law or if necessary to protect our legal rights or those of third parties.
  7. User Rights:
    • In accordance with Regulation (EU) 2016/679 (GDPR), you have the right to:
      • Access your personal data: You can request a copy of the personal data we hold about you.
      • Rectify your data: If your personal data is inaccurate or incomplete, you can request its correction.
      • Erase your data: You can request the deletion of your personal data, in the cases provided for by law.
      • Limit processing: You can request the restriction of the processing of your data in certain circumstances.
      • Object to processing: You have the right to object to the processing of your data for legitimate reasons.
      • Data portability: You can request that your personal data be transferred to another data controller.
  8. Cookie Management:
    • We use cookies and similar technologies to improve your experience on our site, analyze traffic, and personalize content and ads. You can manage your cookie preferences through your browser settings. See our [Cookie Policy](insert link) for more details.
  9. Privacy Contacts:
    • To exercise your rights, or for any questions regarding our privacy policy, you can contact us at the email address indicated in the "Contacts" section of our site.
  10. Changes to the Privacy Policy:
    • We reserve the right to update and modify this Privacy Policy at any time. Changes will be2 published on our site and, where necessary, notified by email. We invite you to periodically check this page to stay informed about how we protect your data.